Maths Magician Privacy Policy
Version: 2.0
Last review date: 10 July 2026
1. About this Privacy Policy
1.1
Maths Magician is committed to protecting your privacy and handling your personal information responsibly, securely and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1.2
This Privacy Policy explains what information we collect, why we collect it, how we use it and the rights you have regarding your personal data.
1.3
This policy applies to all users of Maths Magician services, including parents, students and subscribers to the online learning platform.
2. Our contact details
2.1
Maths Magician
Email:
Website:
2.2
If you have any questions regarding this Privacy Policy or your personal data, please contact us using the email address above.
3. Changes to this Privacy Policy
3.1
This Privacy Policy is reviewed regularly to ensure it remains accurate and reflects any changes in legislation or the services provided by Maths Magician.
3.2
Where significant changes are made, the updated policy will be published on the Maths Magician website and learning platform.
3.3
It is important that the personal information we hold about you remains accurate. Please notify us promptly if your personal details change.
4. Information we collect
Depending upon the services you use, we may collect the following categories of personal information.
4.1 Identity Information
Including:
name;
child’s name;
school year;
username;
account information.
4.2 Contact Information
Including:
email address;
telephone number.
4.3 Financial Information
Including:
payment details;
transaction history.
Please note: Maths Magician does not store full payment card details where payments are processed by third-party payment providers.
4.4 Technical Information
Including:
IP address;
browser type;
operating system;
login history;
device information.
4.5 Learning Information
Including:
lesson attendance;
tutor comments;
learning journal entries;
homework submissions;
quiz results;
activity completion;
badges;
XP points;
progress within the learning platform.
4.6 Usage Information
Including how you use:
the website;
Moodle;
Parent Portal;
subscription services.
4.7 Communication Preferences
Including:
marketing preferences;
newsletter preferences;
communication settings.
5. How we collect your information
5.1
Most personal information is provided directly by you when:
booking tuition;
creating an account;
subscribing to Maths Magician;
contacting us;
using the Parent Portal.
5.2
Some technical information is collected automatically through cookies and similar technologies when using the website and learning platform.
6. How we use your information
We use your personal information to:
6.1
Provide tuition and subscription services.
6.2
Manage your Maths Magician account.
6.3
Deliver online learning resources.
6.4
Maintain the Parent Portal.
6.5
Record learning progress.
6.6
Process payments and maintain financial records.
6.7
Communicate with parents and students.
6.8
Improve the quality of our services.
6.9
Maintain safeguarding records where required.
6.10
Send newsletters or service updates where you have consented or where we have a legitimate interest in doing so.
7. Lawful basis for processing
Under the UK GDPR we rely upon one or more of the following lawful bases.
7.1
Consent.
7.2
Performance of a contract.
7.3
Compliance with a legal obligation.
7.4
Legitimate interests in operating and improving Maths Magician.
8. Sharing your information
8.1
Maths Magician does not sell your personal information.
8.2
Your information may be shared only where necessary with trusted service providers who assist in delivering Maths Magician services, including providers of:
website hosting;
online learning platforms;
payment processing;
email communication.
8.3
Information may also be shared where required by law or where safeguarding concerns make this necessary.
9. Cookies
9.1
Maths Magician uses cookies and similar technologies to improve the operation of the website and learning platform.
9.2
Cookies may be used to:
remember login sessions;
improve website performance;
analyse website usage;
enhance the user experience.
9.3
You may control cookies through your browser settings, although disabling certain cookies may affect the functionality of the website.
10. How we store your information
10.1
Your personal information is stored securely using appropriate technical and organisational security measures.
10.2
Access to personal information is restricted to authorised individuals who require access for legitimate business purposes.
10.3
We retain personal information only for as long as reasonably necessary to:
provide our services;
comply with legal obligations;
resolve disputes;
maintain appropriate educational records.
10.4
When personal information is no longer required it will be securely deleted or anonymised.
11. Your rights
Under UK GDPR you have the right to:
11.1
Request access to your personal information.
11.2
Request correction of inaccurate information.
11.3
Request erasure of personal information where applicable.
11.4
Request restriction of processing.
11.5
Object to processing in certain circumstances.
11.6
Request transfer of your personal information to another organisation where appropriate.
11.7
Withdraw consent where processing relies upon your consent.
11.8
There is normally no charge for exercising these rights.
11.9
Requests will normally be responded to within one month.
12. Contacting us
12.1
To exercise your data protection rights or ask any questions regarding this policy, please contact:
13. Complaints
13.1
If you are unhappy with how Maths Magician has handled your personal information, please contact us first so we have the opportunity to resolve your concerns.
13.2
You also have the right to complain to the Information Commissioner’s Office (ICO).
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone:
Website:
14. Review of this policy
14.1
This Privacy Policy will be reviewed annually or sooner where legislation, guidance or Maths Magician services change.
14.2
Maths Magician reserves the right to amend this policy from time to time. Updated versions will be published on the Maths Magician website and learning platform.